Moses Collision - The Repair Process

Between the time your damaged vehicle arrives at Moses and the time you drive away in your fully restored vehicle, our work proceeds through four phases, with several steps in each.

 




Contact

Moses Ford

2001 MacCorkle Ave
Directions St Albans, WV 25177

  • Sales: 304-716-4741
  • Service: 304-716-4741
  • Parts: 304-716-4741
  • Collision: 304-716-4741

Hours

  • Monday 7:30:am-5:30pm
  • Tuesday 7:30:am-5:30pm
  • Wednesday 7:30:am-5:30pm
  • Thursday 7:30:am-5:30pm
  • Friday 7:30:am-5:30pm
  • Saturday Closed
  • Sunday Closed
See All Department Hours

Sales Hours

  • Monday 9am-8pm
  • Tuesday 9am-8pm
  • Wednesday 9am-8pm
  • Thursday 9am-8pm
  • Friday 9am-8pm
  • Saturday 9am-6pm
  • Sunday 1pm-5pm

Service Hours

  • Monday 7:30:am-5:30pm
  • Tuesday 7:30:am-5:30pm
  • Wednesday 7:30:am-5:30pm
  • Thursday 7:30:am-5:30pm
  • Friday 7:30:am-5:30pm
  • Saturday Closed
  • Sunday Closed

Parts Hours

  • Monday 7:30am-5:30pm
  • Tuesday 7:30am-5:30pm
  • Wednesday 7:30am-5:30pm
  • Thursday 7:30am-5:30pm
  • Friday 7:30am-5:30pm
  • Saturday 8am-1pm
  • Sunday Closed

COLLISION HOURS

  • Monday 7:30:am-5:30pm
  • Tuesday 7:30:am-5:30pm
  • Wednesday 7:30:am-5:30pm
  • Thursday 7:30:am-5:30pm
  • Friday 7:30:am-5:30pm
  • Saturday Closed
  • Sunday Closed
Estimate and Order:
  • Our inspector inspects your vehicle and documents damage.
  • You sign a repair authorization.
  • Your insurance company approves the estimate.
  • We locate and order the necessary parts.
  • The parts arrive.
  • We call to let you know the parts are here.
Dissemble and Reinspect:
  • We dissemble the vehicle to reassess for damage.
  • If additional damage is found, we produce a written report.
  • Your insurance approves repair of the additional damage.
  • We order additional parts if necessary.
  • We call you with a status update.
Repair and Test:
  • We return the vehicle systems to factory settings.
  • Structural and body repairs begin.
  • We complete cosmetic repairs.
  • Corrosion protection is reapplied.
  • We retest the vehicle to ensure proper operation.
  • We call you with a status update.

Reassemble and Return
  • If painting is needed, the vehicle is prepped, primed, and block sanded.
  • The vehicle is masked, taped, and painted.
  • The vehicle is chemically cleaned and tacked.
  • The vehicle is refinished.
  • We reassemble the vehicle, do wheel alignment, air conditioning detail, and conduct test driving.
  • You get a call with the good news that your vehicle is ready.